Illustrator 2022 not responding1/17/2024 When I could not find a solution on the web - I just reverted to the older version for now. I had to use a soft reboot of the system. When I tried to change the fill color either in properties or on the tool bar a loading bar would come up saying processing but it would stick about 1/2 way and not go any farther. Also, make sure that your computer meets the minimum system requirements for Illustrator. I had to close and reopen and then it would work.ģ. Try removing Illustrator and possible remnants via the 'Creative Cloud Cleaner tool', then reinstall it. I would select an object and use properties to change the color and it would not update the artwork but did update the properties panel. Color picker locked it up (clicked on fill color to change to a new color and it would freeze or completely close the program without saving)Ģ. The latest Version of Illustrator did several thingsġ. Was using newest version of Illustrator but reverted back to the 26.3 version and it is working again. More memory than necessary - so my system should not be the issue. I have a custom built top of the line gaming / performance computer with 10 cores and Direct X 12 and top of the line Nvidia graphics card. Windows 10 Professional with up to date updates I rolled back to an earlier version of Illustrator so I am not sure I can get the dump file. If that doesn't help, you may roll back and install the older v26.3.1. )Īlso, one user recently contacted the support team and resetting Illustrator preferences resolved the issue for him. Please share the Illustrator app dump file from the Task Manager. Is this happening while working on a specific file or after performing a particular action/ using a specific tool?.Are you seeing a progress bar? If yes, what exactly happens afterwards? Illustrator freezes and starts non-responding, or it simply crashes, or you have to forcefully close it?.Is this happening with both old & new files?.The exact version of Windows (build no.) and Illustrator (e.g.Would you mind sharing a few details like: We have logged a bug with the product team and will like to investigate the issue further. This has been reported on multiple posts by many users.
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